CANCEL
POLICY
Cancellation Policy
Cancellation fees and date change fees are as follows.
| Cancellation | Date change | |
| 7–4 days prior | 10% | - |
| 3–2 days prior | 30% | - |
| 1 day prior | 50% | 30% |
| Same day | 100% | 100% |
| No-show (without notice) |
100% | 100% |
・During special periods such as the year-end and New Year holidays, Obon, and Golden Week,
as well as for special plans or promotional offers,
separate cancellation policies may apply.
※ Obon (mid-August) and Golden Week (late April to early May in Japan).
・In the event of natural disasters, acts of God, or other circumstances beyond our control,
cancellation or date change fees may be handled separately.
For details, please contact us directly.